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  • Success Case Study

Klarna New User Acquisitions Campaign reached in just 41 days at lower CPI with Starti.

Powered by cutting-edge AI, first-party data partnerships, and granular audience insights, we tailor campaigns to your exacKuCoin, one of the world’s leading cryptocurrency exchanges, aimed to scale new user acquisitions in emerging markets (SEA, LATAM, MENA) and reactivate dormant traders in competitive markets like the US, EU. KuCoin partnered with Starti to leverage CTV’s precision and premium reach to drive performance high-intent conversions.

Published 15.03.2025

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4.6M+

free brand impressions.

Klarna paid only for app installs and reactivated transactions.

Partner Overview:

Klarna, a global leader in buy-now-pay-later (BNPL) services, sought to amplify app installs and reactivate dormant users in saturated markets like the US and EU. Facing fierce competition and declining social media ROAS, Klarna partnered with Starti to harness CTV’s premium reach and performance-driven targeting, driving measurable, high-intent conversions.  

Objectives & Goals

SHEIN’s Challenges 

Starti Strategy

01//
Intent-Driven Audience Targeting

Targeted viewers of shopping hauls, unboxing videos, and financial literacy content on FAST platforms like Roku and Pluto TV.

Focused on households with $60k+ income and frequent e-commerce purchases.  

02//
Dynamic Creative Optimization (DCO)

Rotated 20+ ad variations featuring real-time retail partnerships (e.g., “Split Your Nike Purchase – 0% Interest!”).  

Geo-tailored messaging:   
  - US: “Pay in 4 at Nike – No Credit Check!”  
  - EU: “Spread Your Sephora Purchase Over 3 Months – Sign Up Now!”  

03//
Prime Content Placements  

Ads aired during Shark Tank, Prime Day live streams, and holiday shopping specials, capturing audiences in “shopping mode.”  

04//
SmartReach™ AI Optimization  

AI reallocated 80% of budget to top-performing channels (reality TV, holiday movies) and paused low-impact placements in real time.  

05//
OmniTrack Attribution  

Linked CTV impressions to app installs, revealing 62% of new users downloaded Klarna’s app within 6 hours of ad exposure.  

Capped in just 41 days

New User Acquisition. 10K in 41 days..

Re-Engage dormant users. 10K in 36 days.

13% Reactivation Rate: dormant users completed transactions post-CTV exposure.  

29% Lower CPI & CPA

Highlights:

Klarna
partners with Starti on a long-term no cap basis.

41 days

Capped in jus

4.6M+

free brand exposure.

Klarna paid only for app installs and reactivated transactions.

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